There are many reasons we may need the internet. Our jobs might be done online; we could be in the middle of a class, shopping, etc. For this reason, it is most annoying when we try to connect to the internet, and we see two confusing messages together: “Wifi Connected” and “No Internet.”
The issue could be one of several things. There are also plenty of steps we can take to figure out the problem and try to fix it. More often than not, at least one of the options is likely to do the trick.
We should try our best to avoid calling tech support until we have tried at least a few other steps because phone calls can be annoyingly long with the extensive waiting time. Here are a few ways that we can try to fix the issue ourselves.
Sometimes, all you really need to do is restart your computer. To do this, you need to go to the Start Menu, select the Power option, then click Restart and confirm. If you’re still experiencing difficulty, move on to the next step.
Another way the problem can be solved is to disconnect from the wifi and reconnect. To do this, go to wifi settings, select the network you are connected to, and click “disconnect.” Then, select again and reconnect. If it still doesn’t work, move on to step three.
3. Shut Down
Sometimes, when all else fails, shutting down your computer for a few minutes might be the right call. To do this, go to Start, select the Power option again, and click Shut Down. After a few minutes, start your computer back up.
If your computer is having trouble performing specific actions, it could be a case of unnecessary background tasks in your task manager. To fix this, right-click on your home screen, select task manager, and click specific tasks to determine if you want to stop them or not.
5. Factory Reset
If there is one thing that can solve at least 80 percent of our computer issues, it’s factory resetting the entire computer. To do this, go to settings and find your security options. Then, back up any data you wish to keep before completely resetting your system.
6. All Cables Connected
If you have a desktop, make sure all the necessary cables are connected before you take any other steps. The internet issue could have something to do with your router not being fully connected. That, or the router itself might need resetting.
7. Tech Support
When nothing else seems to be working, contact the company that works with your computer. Tell them the issue, and they will work with you to try and fix it. Usually, this step should work because the people on the other end of the line are professionals.
In summary, there are several ways to fix the “Wifi Connected” and “No Internet” issues. Options range from clearing task manager to factory resetting the computer or router. If one step doesn’t work, we can move on to another.
When all else fails, call tech support. They will do what they can to figure out the problem. If they cannot help us fix the issue, it might be time to consider buying a new computer.